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banarcus |
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{USERNAME} wrote: MMM. Yes I must have had a bad day, but Ive been a Mechanic all over WA and Victoria for over 15 years 10 of them with Ford dealers and the majority of our work isnt `parts fitting`. Maybye the lesson is that not all Ford dealers are the same, but neither are the owners. I`m sorry you had a bad experience but I wanted to stand up for good service departments (one of which I work bloody hard for) which get knocked alot,and have to sort out a helluva lot of owner caused dramas. . P.S. I wont have a few too many stubbies and post that sort of rubbish. Sorry bout that kids.
I agree with your TD. I've got a very good dealer down the road which has done all the warranty work on my BA. First issue was the cam chain tensioners which other dealers tried to avoid doing but upon my first meeting with the good dealer down the road, the service boss had no hesitations fixing it up. I have to say though that there are a lot of owners out there who have very unreasonable warranty requests and expectations with their Fords. I'm pretty easy going and with the right attitude, they are always happy to help me out. |
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